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Cisco Bug: CSCvt46443 - [CFD] Infoblox integration does not work. NCIP10114: Unexpected character ('<' (code 60)) error

Last Modified

May 07, 2020

Products (1)

  • Cisco DNA Center

Known Affected Releases

DNAC1.3.1.4

Description (partial)

Symptom:
While trying to integrate Infoblox with Cisco DNA Center, when selecting the "view" dropdown from the System Settings > Settings > IP Address Manager page, the Cisco DNA Center window closes and redirects to a login window for Infoblox. It is not possible to open the view dropdown.  If the username/password is specified on the new Infoblox login page, it logs in successfully to Infoblox, but does not go back to the Cisco DNA Center IP Address Manager integration page.

Logs Indicate:

2020-03-13 09:46:22,696 |  ERROR | qtp1028780142-55365       |  | c.c.a.i.e.e.IpamInfobloxException | An I/O error ocurred :Unexpected character ('<' (code 60)): expected a valid value (number, String, array, object, 'true', 'false' or 'null')
 at [Source: <HTML><HEAD><META HTTP-EQUIV="REFRESH" CONTENT = "0; URL=https://x.x.x.x"/></HEAD><BODY BGCOLOR="FFFFFF">Click <A HREF="https://x.x.x.x">here</A> if page does not refresh in 10 seconds.</BODY></HTML>
; line: 1, column: 2] |
2020-03-13 09:46:22,697 |  ERROR | qtp1028780142-55365       |  | c.c.a.i.e.impl.IpamInfobloxImpl | An error occured when retrieved views from External IPAM: NCIP10114: Unexpected character ('<' (code 60)): expected a valid value (number, String, array, object, 'true', 'false' or 'null')
 at [Source: <HTML><HEAD><META HTTP-EQUIV="REFRESH" CONTENT = "0; URL=https://x.x.x.x"/></HEAD><BODY BGCOLOR="FFFFFF">Click <A HREF="https://x.x.x.x">here</A> if page does not refresh in 10 seconds.</BODY></HTML>
; line: 1, column: 2] |
2020-03-13 09:46:22,697 |  ERROR | qtp1028780142-55365       |  | c.c.a.i.i.IpamConfigurationPersistenceImpl | Failed to retrieve views from Infoblox: NCIP10114: Unexpected character ('<' (code 60)): expected a valid value (number, String, array, object, 'true', 'false' or 'null')
 at [Source: <HTML><HEAD><META HTTP-EQUIV="REFRESH" CONTENT = "0; URL=https://x.x.x.x"/></HEAD><BODY BGCOLOR="FFFFFF">Click <A HREF="https://x.x.x.x">here</A> if page does not refresh in 10 seconds.</BODY></HTML>
; line: 1, column: 2]  |

Conditions:
Cisco DNA Center 1.3.1.4
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