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Cisco Bug: CSCvt45858 - Appliance - Server inventory issue - Error in retrieving inventory data.resultItem Parent is null

Last Modified

Oct 16, 2020

Products (1)

  • Cisco Unified Computing System

Known Affected Releases

1.0(1)

Description (partial)

Symptom:
When attempting to pull up server inventory data in Intersight, the data will not load and instead an error message will be seen (with the fields remaining blank).

Error message

Chrome: Error in retrieving inventory data.Cannot read property 'Moid' of null.
Firefox: Error in retrieving inventory data.resultItem.Parent is null

Conditions:
Must be using Intersight to view UCSM managed server info.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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