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Cisco Bug: CSCvt44559 - Unable to download a single artifact from Threat Grid through AMP console

Last Modified

Apr 02, 2020

Products (1)

  • Cisco AMP for Endpoints

Known Affected Releases

NA

Description (partial)

Symptom:
Downloading an extracted artifact from Threat Grid through the AMP console fails, as we are getting instead a file with this error in it:
 {"api_version":2,"id":4286466,"error":{"message":"Artifact Not Available","code":404,"errors":[

{"code":404,"message":"Artifact Not Available","help":"/doc/main/index.html","report":"support@threatgrid.com"}

]}}

Conditions:
This needs to be an extracted artifact, as for disk artifact the download works as expected.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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