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Cisco Bug: CSCvt43585 - Jabber 12.7.1 call settings - device for calls returns to use my computer after signing out and in

Last Modified

Jun 18, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases


Description (partial)

call settings-> device for calls-> will always say use my computer after signing in.

If you modify it some other device (hard phone) - it will persist until you sign out at which point the setting is lost and it will go back to the default value of use my computer.  This was working in Jabber windows 12.7.0

Sign in
Go to call settings (PC looking icon lower left)
modify device for calls to another value other than use my computer
sign out
sign back in
upon registering the red pc icon will go to green and the setting you set previously (device for calls) is lost until you set it again.
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