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Cisco Bug: CSCvt43290 - Users are not getting Webex Teams notifications on iPhone unless the user is actively in the applica

Last Modified

May 25, 2020

Products (1)

  • Cisco Webex Teams

Known Affected Releases


Description (partial)

While using the Webex Teams iPhone client, messages that should generate notifications are not displayed by the iPhone when the Webex Teams Application is in the background.  Notifications may pop up when the application is opened again.

Currently known to happen with iOS version 13.3.1 and 13.1
Webex Teams iOS client version 4.12
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
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