Guest

Preview Tool

Cisco Bug: CSCvt43290 - Users are not getting Webex Teams notifications on iPhone unless the user is actively in the applica

Last Modified

May 25, 2020

Products (1)

  • Cisco Webex Teams

Known Affected Releases

unspecified

Description (partial)

Symptom:
While using the Webex Teams iPhone client, messages that should generate notifications are not displayed by the iPhone when the Webex Teams Application is in the background.  Notifications may pop up when the application is opened again.

Conditions:
Currently known to happen with iOS version 13.3.1 and 13.1
Webex Teams iOS client version 4.12
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.