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Cisco Bug: CSCvt43248 - UCCX 12.5 - Test Connectivity to SSM On-Prem 7-201910 and 7-202001 fails due to GET request

Last Modified

Sep 03, 2020

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified Contact Center Express 12.5(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 12.5(1)

Known Affected Releases

12.5(1) 12.5(2)

Description (partial)

Symptom:
When attempting to register a UCCX device running version 12.5 with the Smart Satellite On-Prem versions 7-201910 or 7-202001 the Test Connectivity button fails. The device cannot be registered successfully unless the Test Connectivity button works successfully.

Conditions:
1.	UCCX running version 12.5 attempting to register to SSM On-Prem 7-201910 or 7-202001
2.	"Test Connectivity" button on the UCCX fails.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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