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Cisco Bug: CSCvt42792 - Prime Infrastructure 3.7 - Unable to see data in Device 360 view: Security > TrustSec > Wired 802_1x

Last Modified

Oct 05, 2020

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases


Description (partial)

In Prime Infrastructure's Device 360 view, when clicking on the Configuration tab, and on the side list, clicking on Security > TrustSec > Wired 802_1x, users may not see any data presented. The error message that can be seen is: "There was an error while parsing and rendering the content. (xwt.widget.table.GlobalToolbar: parser returned unfilled promise (probably waiting for module auto-load), unsupported by _WidgetsInTemplateMixin. Must pre-load all supporting widgets before instantiation.)"

This can be observed in any Prime Infrastructure 3.7 installation, if the value in the request "GET /webacs/rs/config/ifmConfigIdentityRestService/readIdentity/<value>/Device/Device?dojo.preventCache=1583408486930 HTTP/1.1" is greater than 2147483647.
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