Guest

Preview Tool

Cisco Bug: CSCvt41298 - "Start Webex Teams when my computer starts" grayed out on silent install

Last Modified

Sep 02, 2020

Products (1)

  • Cisco Webex Teams

Known Affected Releases

unspecified

Description (partial)

Symptom:
Going to Avatar > settings > General, "Start Webex Teams when my computer starts" is grayed out

Conditions:
Downloaded version Version: 3.0.15036.0 from:
https://binaries.webex.com/WebexTeamsDesktop-Windows-Gold/WebexTeams.msi

Run installation with commands below:
msiexec /i c:\WebexTeams.msi ALLUSERS=1 ACCEPT_EULA=TRUE /q
msiexec /i c:\WebexTeams.msi ALLUSERS=1 ACCEPT_EULA=TRUE /quite

EXPECTED RESULT:

Going to Avatar > settings > General, "Start Webex Teams when my computer starts" is available for configuration, not grayed out 

ACTUAL RESULT:

Going to Avatar > settings > General, "Start Webex Teams when my computer starts" is grayed out

If the installation is run with command below (without /q or /quiet):
msiexec /i c:\WebexTeams.msi ALLUSERS=1 ACCEPT_EULA=TRUE
"Start Webex Teams when my computer starts" is available for configuration, not grayed out
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.