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Cisco Bug: CSCvt38642 - Service "adjmgr" crash cause standby SUP reset

Last Modified

Sep 15, 2020

Products (1)

  • Cisco MDS 9000 NX-OS and SAN-OS Software

Known Affected Releases


Description (partial)

Leak in adjmgr process can cause unexpected reload. Following logs will be seen.

2020 Feb 13 09:07:11 YDIA0717SW950801 %SYSMGR-STANDBY-2-SERVICE_CRASHED: Service "adjmgr" (PID 704) hasn't caught signal 11 (core will be saved).
2020 Feb 13 09:07:11 YDIA0717SW950801 %SYSMGR-2-SYNC_FAILURE_MSG_PAYLOAD: vdc 1: Failure from active SUP
2020 Feb 13 09:07:12 YDIA0717SW950801 %PLATFORM-2-MOD_REMOVE: Module 28 removed (Serial number FOC23314DHS)
2020 Feb 13 09:07:16 YDIA0717SW950801 %SYSMGR-2-SYNC_FAILURE_STANDBY_RESET: Failure in syncing messages to standby for vdc 1 causing standby to reset.
2020 Feb 13 09:11:38 YDIA0717SW950801 %USBHSD-STANDBY-2-MOUNT: logflash: online
2020 Feb 13 09:11:46 YDIA0717SW950801 %BOOTVAR-5-NEIGHBOR_UPDATE_AUTOCOPY: auto-copy supported by neighbor supervisor, starting...
2020 Feb 13 09:12:58 YDIA0717SW950801 %CARDCLIENT-5-MOD_BOOT_PRIMARY: Module 28 IOFPGA booted from Primary
2020 Feb 13 09:12:58 YDIA0717SW950801 %CARDCLIENT-5-MOD_BOOT_PRIMARY: Module 28 BIOS booted from Primary
2020 Feb 13 09:13:03 YDIA0717SW950801 %MODULE-5-STANDBY_SUP_OK: Supervisor 28 is standby

There is no particular trigger. Learning adjacency on active supervisor can be a trigger. Leak wont have immediate impact but it will grow over time. Issue is seen on EOR platform.
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