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Cisco Bug: CSCvt38340 - 7.1.1 AMP service stops working on Windows Server

Last Modified

May 07, 2020

Products (1)

  • Cisco AMP for Endpoints

Known Affected Releases

7.1(1)

Description (partial)

Symptom:
AMP version: 7.1.1
OS: Windows Server 2012

Conditions:
From shell hooks on affected machine::
Stack shows that under certain conditions, calling SHFileOperation() from Util::RemoveDirectory() and AMP sfc was stuck on waiting for that SHFileOperation to complete.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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