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Cisco Bug: CSCvt38256 - PCCE 12.5 release notes section, "Launch Customer Journey Analyzer" points to missing CUIC info

Last Modified

Mar 20, 2020

Products (1)

  • Cisco Packaged Contact Center Enterprise

Known Affected Releases

12.5(1)

Description (partial)

Symptom:
Launch Customer Journey Analyzer section in PCCE 12.5 release notes, points to links for CUIC User and Admin guides, highlighting to review those documents in order to find more information about Customer Journey Analyzer:

For more information on Customer Journey Analyzer, see Cisco Unified Intelligence Center User Guide at https://www.cisco.com/c/en/us/support/customer-collaboration/unified-intelligence-center/products-user-guide-list.html.

For more information on the CLI, see Administration Console User Guide for Cisco Unified Intelligence Center at https://www.cisco.com/c/en/us/support/customer-collaboration/unified-intelligence-center/products-maintenance-guides-list.html.

Both the documents above have no section talking about Customer Journey Analyzer, needs to be corrected.

Conditions:
Document defect
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