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Cisco Bug: CSCvt36469 - Update Existing Backup Device Fails If Password Not Re-entered Before Save

Last Modified

Sep 11, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(2.21175.1) 10.5(2.21900.13) 11.5(1.17105.1) 11.5(1.17900.52) 12.0(1.23040.2) 12.0(1.23900.9) 12.0(1.24042.1) 12.5(1.10000.22) 12.5(1.11007.1) 12.5(1.11900.146)

Description (partial)

Symptom:
Updating an existing backup device with out re-entering the password prior to pressing save results in the following error:

Update failed : Unable to access SFTP server. Please ensure the username and password are correct.

Conditions:
This issue is due to hardening that was added to hide the password if someone tries to view the HTML page source. It will be seen on all of the following versions:

10.5.2.21175 and higher
11.5.1.17105 and higher
12.0.1.23040 and higher
12.5.1.11007 and higher
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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