Cisco Bug: CSCvt36467 - Failure responses for media logout attempts causes Finesse to become unresponsive
Oct 22, 2020
- Cisco Finesse
Known Affected Releases
Symptom: Agents are stuck in either a Talking State or unable to change their state in Nailed Connection setup Conditions: Trigger of the issue is multiple request to CTI taking long time which is causing other requests to pile up in queue.
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Bug Details Include
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