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Cisco Bug: CSCvt36040 - Cisco phones the phone displays “Unavailable@CUCM-IP-Address”

Last Modified

Mar 13, 2020

Products (1)

  • Cisco IP Phone 8800 Series

Known Affected Releases

10.0(1.99000.1) 10.3(1) 10.5(1.99000.1) 10.5(2.16118.1) 10.5(2.16119.1) 10.6(1.11002.80) 11.0(1.100.1) 11.0(1.24071.1) 11.0(1.99999.1) 11.5(1.11091.1) 11.5(1.11991.2) 11.5(1.13043.1) 11.5(1.13044.1) 11.5(1.13900.27) 11.5(1.13900.28) 11.5(1.13900.29) 11.5(1.13900.30) 11.5(1.98000.114) 11.5(1.98000.115) 11.5(1.98000.116) 11.5(1.98000.117) 11.5(1.98000.118) 11.5(1.98000.119) 11.5(1.98000.120) 11.5(1.98000.121) 11.5(1.98000.122) 11.5(1.98000.123) 11.5(2.23000.5) 11.6(0.99000.336) 11.6(0.99000.337) 11.6(0.99000.696) 11.6(0.99000.697) 11.6(0.99000.698) 11.6(0.99000.700) 11.6(0.99000.701) 11.6(0.99000.702) 11.6(0.99000.703) 11.6(0.99000.704) 11.6(0.99000.705) 11.6(0.99000.706) 11.6(0.99000.707) 11.6(0.99000.708) 11.6(0.99000.709) 11.6(0.99000.710) 11.6(0.99000.711) 11.6(0.99000.712) 11.6(0.99000.713) 11.6(0.99000.714) 11.6(0.99000.715) 11.6(0.99000.716) 11.6(0.99000.717) 11.6(0.99000.718) 11.6(0.99000.719) 11.6(0.99000.720) 11.6(0.99000.721) 11.6(0.99000.722) 11.6(0.99000.723) 11.6(0.99000.724) 11.6(0.99000.725) 11.6(0.99000.726) 11.6(0.99000.727) 11.6(0.99000.728) 11.6(0.99000.729) 11.6(0.99000.730) 11.6(0.99000.731) 11.6(0.99000.732) 11.6(0.99000.733) 11.6(0.99000.734) 11.6(0.99000.735) 11.6(0.99000.736) 11.6(0.99000.737) 11.6(0.99000.738) 11.6(0.99000.739) 11.6(0.99000.740) 11.6(0.99000.741) 11.6(0.99000.742) 11.6(0.99000.743) 11.6(0.99000.744) 11.6(0.99000.745) 11.6(0.99000.746) 11.6(0.99000.747) 11.6(0.99000.748) 11.6(0.99000.749) 11.6(0.99000.750) 11.6(0.99000.751) 11.6(0.99000.752) 11.6(0.99000.753) 11.6(0.99000.754) 11.6(0.99000.755) 11.6(0.99000.756) 11.6(0.99000.757) 11.6(0.99000.758) 11.6(0.99000.759) 11.6(0.99000.760) 11.6(0.99000.761) 11.6(0.99000.762) 11.6(0.99000.763) 11.6(0.99000.764) 11.6(0.99000.765) 11.6(0.99000.766) 11.6(0.99000.767) 11.6(0.99000.768) 11.6(0.99000.769) 11.6(0.99000.770) 11.6(0.99000.771) 11.6(0.99000.772) 11.6(0.99000.773) 11.6(0.99000.774) 11.6(0.99000.775) 11.6(0.99000.776) 11.6(0.99000.777) 11.6(0.99000.778) 11.6(0.99000.780) 11.6...

Description (partial)

Symptom:
when recieve a call from unknown "unavailable " external numbers , and CUCM extends the call to 78XX or 88XX Cisco phones the phone displays "Unavailable@CUCM-IP-Address" (dont need to show CUCM's IP)

Conditions:
when recive a call from unavailible external number.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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