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Cisco Bug: CSCvt36035 - Need to re-issue defective SMU AA16047

Last Modified

Sep 02, 2020

Products (3)

  • Cisco Network Convergence System 5500 Series
  • Cisco IOS XR Software
  • Cisco Network Convergence System 540 Router

Known Affected Releases

6.5.3.ADMIN

Description (partial)

Symptom:
After sysadmin SMU "ncs540-sysadmin-6.5.3.CSCvp59723.tar" activation all physical ports on LC0 disappear

RP/0/RP0/CPU0:ncs540#show interfaces description
Interface          Status      Protocol    Description
--------------------------------------------------------------------------------
Lo0                up          up
Nu0                up          up
Mg0/RP0/CPU0/0     admin-down  admin-down
RP/0/RP0/CPU0:ncs540#


sysadmin-vm:0_RP0# show install active summary
Mon Jan  20 13:13:56.236 UTC
     Active Packages: 3
        ncs540-sysadmin-6.5.3 version=6.5.3 [Boot image]
        ncs540-sysadmin-hostos-6.5.3.1-r653.CSCvp59723.admin
        ncs540-sysadmin-hostos-6.5.3.1-r653.CSCvp59723.host
sysadmin-vm:0_RP0#


Following message is observed when booting the router:
0/RP0/ADMIN0:Feb  7 03:52:29.016 UTC: sdr_mgr[2456]: %SM-SDR_MANAGER-3-MSG_VM_RESOURCE_ALLOCATION_ERROR : Failed to allocate resources for sdr (Not enough memory on Card to define sdr default-sdr , Requested: 5120 MB Available 3196 MB)


0/RP0/VM2 which is XR VM on LC fails to boot so all physical ports are not available
sysadmin-vm:0_RP0# show sdr
SDR: default-sdr
Location     IP Address      Status           Boot Count  Time Started
-----------------------------------------------------------------------------
0/RP0/VM1    192.0.0.4       RUNNING          1           01/20/2020 13:11:22
0/RP0/VM2    192.0.0.6       INSUFFICIENT_MEMORY 0           01/20/2020 12:57:11          <<<<<<
sysadmin-vm:0_RP0#

Conditions:
sysadmin SMU "ncs540-sysadmin-6.5.3.CSCvp59723.tar" activation on ncs540 running 6.5.3
ncs540 is 16GB board box
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