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Cisco Bug: CSCvt34864 - TMS Ticket-Error enhancement

Last Modified

Mar 13, 2020

Products (1)

  • Cisco TelePresence Management Server

Known Affected Releases

15.9

Description (partial)

Symptom:
one of the tms managed endpoints encountered a connectivity issue for a while, TMS kept sending emails notifying about that, the magnitude of these emails crashed the mail server. 
this is an enhancement request to enhance the TMS behavior to pause sending emails about the same issue or to manage the volume of these tickets in such circumstances.

Conditions:
managed endpoints facing connectivity issues, or upgrade issues.
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