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Cisco Bug: CSCvt33470 - SocialMiner Agent cannot send clickable-hyperlink through bubble chat

Last Modified

May 06, 2020

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases


Description (partial)

Agent cannot send clickable-hyperlink through the chat (message is simple text), however clickable-hyperlink can be send by customer to the agent using Bubble Chat.

SocialMiner is 11.6(2)
Bubble chat
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  • Status
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