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Cisco Bug: CSCvt32028 - Add check for non-printable character in chassis info

Last Modified

Oct 04, 2020

Products (10)

  • Cisco ASR 9000 Series Aggregation Services Routers
  • Cisco NCS 540-28Z4C-SYS-A Router
  • Cisco NCS 540-12Z20G-SYS-A Router
  • Cisco IOS XR Software
  • Cisco NCS 540X-12Z16G-SYS-A Router
  • Cisco NCS 540-28Z4C-SYS-D Router
  • Cisco NCS 540-12Z20G-SYS-D Router
  • Cisco NCS 540X-16Z4G8Q2C-D Router
  • Cisco NCS 540X-12Z16G-SYS-D Router
  • Cisco NCS 540X-16Z4G8Q2C-A Router

Known Affected Releases

6.5.3.BASE 7.2.1.BASE

Description (partial)

Symptom:
Unable to successfully complete registration

Conditions:
When call-home get chassis info like following that have non-printable characters, call-home should discard them and keep them empty. 
RP/0/RP0/CPU0:Jan 24 14:39:59 : call_home[173]: CALL-HOME-DETAIL: 123 [M_OPEN] rme:Model (0:0:0) 
RP/0/RP0/CPU0:Jan 24 14:39:59 : call_home[173]: CALL-HOME-DETAIL: 124 [REQ_VAL] q^? (0:0:0) 
RP/0/RP0/CPU0:Jan 24 14:39:59 : call_home[173]: CALL-HOME-DETAIL: 125 [CLOSE] rme:Model (0:0:0)
RP/0/RP0/CPU0:Jan 24 14:39:59 : call_home[173]: CALL-HOME-DETAIL: 126 [M_OPEN] rme:HardwareVersion (0:0:0) 
RP/0/RP0/CPU0:Jan 24 14:39:59 : call_home[173]: CALL-HOME-DETAIL: 127 [REQ_VAL] ^? (0:0:0) 
RP/0/RP0/CPU0:Jan 24 14:39:59 : call_home[173]: CALL-HOME-DETAIL: 128 [CLOSE] rme:HardwareVersion (0:0:0) 
RP/0/RP0/CPU0:Jan 24 14:39:59 : call_home[173]: CALL-HOME-DETAIL: 129 [M_OPEN] rme:SerialNumber (0:0:0) 
RP/0/RP0/CPU0:Jan 24 14:39:59 : call_home[173]: CALL-HOME-DETAIL: 130 [REQ_VAL] ^F(q^? (0:0:0) 
RP/0/RP0/CPU0:Jan 24 14:39:59 : call_home[173]: CALL-HOME-DETAIL: 131 [CLOSE] rme:SerialNumber (0:0:0)
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Bug Details Include

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