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Cisco Bug: CSCvt31911 - Device Onboarding with Activation Code does not work on X12.5.7

Last Modified

Aug 26, 2020

Products (3)

  • Cisco TelePresence Video Communication Server (VCS)
  • Cisco TelePresence Video Communication Server Model
  • Cisco Expressway

Known Affected Releases

X12.5.7

Description (partial)

Symptom:
Activation code onboarding fails, with an error logged similar to:

edgeconfigprovisioning: Level="ERROR" Detail="Failed to process onboarding request" Reason="CUCM cluster ID not found" UTCTime="2020-03-03 19:53:56,364"

Conditions:
Using Expressway version X12.5.7, configured for MRA and Activation Code Onboarding. At least one of the discovered UC servers is an IM&P server which is also a publisher.

Attempt to onboard a device with an activation code.
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Bug Details Include

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