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Cisco Bug: CSCvt31707 - Cisco Headsets 561/562 gets unpaired intermittently when changing audio path constantly

Last Modified

Sep 15, 2020

Products (1)

  • Cisco Headset 500 Series

Known Affected Releases

2.0(0)

Description (partial)

Symptom:
Cisco Headsets are getting unpair intermittently. This causes the calls to get no way audio.

Conditions:
it must have at least 2 connections up to the Headset base, like IP phone and Computer for Jabber, and user needs to constantly be changing from one audio path to another one.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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