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Cisco Bug: CSCvt31436 - CCE - Upgrading tomcat to version 7.0.100 or greater breaks cceadmin and websetup

Last Modified

Sep 29, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.5(3) 11.0(1) 11.6(1) 12.0(1)

Description (partial)

Symptom:
cceadmin and websetup page doesnot load post Tomcat Upgrade 7.0.99 and above on CCE 11.6.

Conditions:
It gives the following error.

HTTP Error 500.0 - Internal Server Error
Calling LoadLibraryEx on ISAPI filter "C:\icm\tomcat\bin\i386\isapi_redirect.dll" failed
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  • Status
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