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Cisco Bug: CSCvt31412 - Data discrepancies between SMA reports and Incoming traffic API call

Last Modified

Sep 03, 2020

Products (1)

  • Cisco Content Security Management Appliance

Known Affected Releases

12.0.0-478

Description (partial)

Symptom:
Data of the SMA schedule reports have some differences compared with the data of the API call

The differences can be seen as follows (weekly reports):

SMA -> blocked_reputation: 25066722
API -> blocked_reputation: 29062427

SMA -> blocked_invalid_recipient: 3463
API -> blocked_invalid_recipient: 3743

SMA -> detected_spam: 243154
API -> detected_spam: 264411

SMA -> detected_virus: 90
API -> detected_virus: 90

SMA -> detected_amp: 20
API -> detected_amp: 20

SMA -> malicious_url: 7487
API -> malicious_url: 9051

SMA -> threat_content_filter: 5715
API -> threat_content_filter: 6491

SMA -> blocked_dmarc: 0
API -> blocked_dmarc: 0

SMA -> total_threat_recipients: 25319164
API -> total_threat_recipients: 29337182

SMA -> marketing_mail: 1063400
API -> marketing_mail:1107796

SMA -> social_mail: 285445
API -> social_mail: 291794

SMA -> bulk_mail: 818073
API -> bulk_mail: 855426

SMA -> total_graymail_recipients: 2166918
API -> total_graymail_recipients: 2255016

SMA -> total_clean_recipients: 3213013
API -> total_clean_recipients: 3333244

SMA -> total_recipients: 30699095
API -> total_recipients: 34925442

Conditions:
Incoming Mail Summary Schedule is configures on the SMA

- Monitor >> Scheduled Reports
- Add Scheduled Report...
- Type: Incoming Mail Summary
  Time Range to Include: Previous 7 calendar days

Another option is to navigate to Monitor > any report in this menu.

Incoming Traffic APi call

https://hostname-sma1.iphmx.com/sma/api/v2.0/reporting/mail_incoming_traffic_summary?startDate=2020-02-10T00:00:00.000Z&endDate=2020-02-16T00:00:00.000Z&device_type=esa&device_group_name=Hosted_Cluster
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