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Cisco Bug: CSCvt31206 - Lets Encrypt enablement gets 500 Server Error

Last Modified

Aug 11, 2020

Products (2)

  • Cisco TelePresence Video Communication Server (VCS)
  • Cisco Expressway

Known Affected Releases

X12.5.7

Description (partial)

Symptom:
Fail to enable the Lets Encrypt and "ACME Accept Operation Failed" and " OSError: [Errno 13] Permission denied: '/tandberg/persistent/acme/certbot/accounts/acme-v02.api.letsencrypt.org/directory'" error message in log.

Conditions:
Expressway run with X12.5.7 and trying to enable the Lets Encrypt in first time.
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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