Cisco Bug: CSCvt30350 - Camera does not stay on preset values if its control window is closed on the touch panel.
Jun 29, 2020
- Cisco Telepresence Integrator C Series
Known Affected Releases
Symptom: When an existent preset is selected from the Touch panel using the Camera Control Window the camera moves to the desired position but when you tap outside of the pop-up Camera Control Window in order to close it, the camera returns to its original position. This is experienced during a call or without a call. If the "Self-view" checkbox is selected even if the pop-up Camera Control Window is closed the Camera will remain on the preset values. Conditions: Created presets for the Camera Control. CE Endpoint registered to the Cloud. (Tested on version RoomOS 2020-01-31 85237a267b4, other older version may be affected) Tested with latest CE version for on-prem and this issue is not reproducible.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases