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Cisco Bug: CSCvt30350 - Camera does not stay on preset values if its control window is closed on the touch panel.

Last Modified

Jun 29, 2020

Products (1)

  • Cisco Telepresence Integrator C Series

Known Affected Releases

RoomOS-2020-02-drop1

Description (partial)

Symptom:
When an existent preset is selected from the Touch panel using the Camera Control Window the camera moves to the desired position but when you tap outside of the pop-up Camera Control Window in order to close it, the camera returns to its original position. This is experienced during a call or without a call. If the "Self-view" checkbox is selected even if the pop-up Camera Control Window is closed the Camera will remain on the preset values.

Conditions:
Created presets for the Camera Control.
CE Endpoint registered to the Cloud. (Tested on version RoomOS 2020-01-31 85237a267b4, other older version may be affected)
Tested with latest CE version for on-prem and this issue is not reproducible.
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Bug Details Include

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