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Cisco Bug: CSCvt28323 - vCUSP 10.1: IP address need to be configured immediately after restoring Backup of CUSP 8.X

Last Modified

Jun 11, 2020

Products (1)

  • Cisco Unified SIP Proxy

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
++ When customer use the backup of CUSP 8.5.X to restore on vCUSP 10.1, IP address need to be configured manually, immediately, after the module is restarted after restore.
++ IP address configuration cannot be restored from CUSP 8.X, as it is on SRE module, and IP address is configured on router, and SRE uses RBCP to get that info.
++ We need to also document, how to configure the IP address, subnet mask, and default gateway, after the restore is finished, as followed :
 
++ After restore is finished, and user need to manually configure IP address and re-associate the users to groups with a password reset manually, immediately, after the module is back, after reload, followed by restore as followed :

++ Make sure you have console access to the VM of vCUSP 10.1, while you are restoring the configuration of CUSP 8.X on vCUSP 10.1.
++ Once restore is finished, reload the module, as instructed on the screen of restore.
++ Watch the process of reload on the console of vCUSP 10.1, and immediately access the console after CUSP is booted, and prompting for username and password, and configure the IP address/subnet mask/default Gateway, and then user as followed, as mentioned in the release note:

Process to configure the IP address: (EXP)
=============================
(INIT)cusp#
(INIT)cusp#configure terminal
Enter configuration command, one per line. End with CNTL/Z.
(INIT)cusp(config)#interface FastEthernet 0
(INIT)cusp(config-interface)#ip address 10.65.125.187 255.255.255.128
(INIT)cusp(config-interface)#end interface
(INIT)cusp(config)#ip default-gateway 10.65.125.129
SYSTEM ONLINE
cusp(config)#exit
cusp#wr mem
 
Once the cusp is in online state, re-associate the users to groups with a password reset and try to ssh.
 
cusp#configure terminal
cusp#username cisco group Administrators
cusp#username cisco password cisco
cusp#wr mem

Conditions:
++ When customers use backup of CUSP 8.5.X to restore on vCUSP 10.1
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