Preview Tool

Cisco Bug: CSCvt27105 - View PDF throwing 404 error in 'This Page' under Help in CUCM

Last Modified

Jun 04, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

11.5(1.18900.54) 12.5(1.13900.34) 14.0(0.98000.970)

Description (partial)

Error message- HTTP Status 404 ? /Help/en_US/ccm/ctx/filename.pdf

Login to CCM admin page
Go to Help->This Page->View PDF
Error message- HTTP Status 404 ? /Help/en_US/ccm/ctx/filename.pdf
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.