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Cisco Bug: CSCvt25694 - Cisco 702W AP radio 1 Frequently reseting codes 56,38

Last Modified

May 25, 2020

Products (1)

  • Cisco Aironet 3700 Series Access Points

Known Affected Releases

8.5(160.0)

Description (partial)

Symptom:
Constant radio reset radio 5GHz

Radio resets - total:336 retries:0 failed:0
Reset Stats: Start Cnt: 329, Recovery: Cnt 1, Last Ret: 0, Fails: 0, Recvry Status: Stalled NO, In Prog YES
Normal:

Code Count State When
10 5 STOP *13:31:05.491 UTC Tue Feb 4 2020
24 23 STOP *00:29:30.491 UTC Wed Feb 26 2020
27 1 STOP *13:30:53.875 UTC Tue Feb 4 2020
39 3 STOP *13:30:53.927 UTC Tue Feb 4 2020
56 303 STOP *02:58:27.107 UTC Fri Feb 28 2020


From Logs we see.

Feb 24 19:39:37.611: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to the reason code 56
Feb 24 19:39:37.667: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
Feb 24 19:39:38.659: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
Feb 24 19:39:39.847: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up

Conditions:
AP 702w
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