Preview Tool

Cisco Bug: CSCvt25474 - IX5000 Shows Unresponsive in TMS With CUCM Not in Mixed Mode

Last Modified

Aug 24, 2020

Products (1)

  • Cisco TelePresence IX5000 Series

Known Affected Releases


Description (partial)

TMS is unable to communicate with IX5000 showing unresponsive and potentially causing issues with auto-connect meetings and scheduling.

- IX5000 version should be 9.1.1 and CAPF certificate files should not be present in IX5000
- TMS 15.10 (or higher)
- CUCM cluster security mode should be non-secure
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.