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Cisco Bug: CSCvt25405 - CUPS: Error Log[acsmgr 91702 error]URR node not found at CP for URR-id

Last Modified

Sep 08, 2020

Products (1)

  • Cisco ASR 5000 Series

Known Affected Releases

21.17.1.74081

Description (partial)

Symptom:
The customer started seeing below errors after the node upgrade from  21.16.c2 to  21.17.1 (74081)

2020-Feb-12+10:32:32.428 GURO_SMF02_CS [acsmgr 91702 error] [6/0/12022 <sessmgr:28> smgr_cups_api.c:13448] [callid 080c3e24] [software internal system syslog] URR node not found at CP for URR-id: 0x1b received in Usage Report, The length all the lists- urr_list:1, deleted_urr_list:0,
2020-Feb-12+10:32:32.428 GURO_SMF02_CS [acsmgr 91702 error] [6/0/12022 <sessmgr:28> smgr_cups_api.c:13448] [callid 080c3e24] [software internal system syslog] URR node not found at CP for URR-id: 0x9 received in Usage Report, The length all the lists- urr_list:1, deleted_urr_list:0,


2020-Feb-12+14:40:48.868 GURO_SMF02_CS [acsmgr 91702 error] [6/0/11990 <sessmgr:19> smgr_cups_api.c:13448] [callid 055d9926] [software internal system syslog] URR node not found at CP for URR-id: 0x9 received in Usage Report, The length all the lists- urr_list:1, deleted_urr_list:0,
2020-Feb-12+14:40:48.868 GURO_SMF02_CS [acsmgr 91702 error] [6/0/11990 <sessmgr:19> smgr_cups_api.c:13448] [callid 055d9926] [software internal system syslog] URR node not found at CP for URR-id: 0x1b received in Usage Report, The length all the lists- urr_list:1, deleted_urr_list:0,

Conditions:
The customer started seeing below errors after the node upgrade from  21.16.c2 to  21.17.1 (74081)

2020-Feb-12+10:32:32.428 GURO_SMF02_CS [acsmgr 91702 error] [6/0/12022 <sessmgr:28> smgr_cups_api.c:13448] [callid 080c3e24] [software internal system syslog] URR node not found at CP for URR-id: 0x1b received in Usage Report, The length all the lists- urr_list:1, deleted_urr_list:0,
2020-Feb-12+10:32:32.428 GURO_SMF02_CS [acsmgr 91702 error] [6/0/12022 <sessmgr:28> smgr_cups_api.c:13448] [callid 080c3e24] [software internal system syslog] URR node not found at CP for URR-id: 0x9 received in Usage Report, The length all the lists- urr_list:1, deleted_urr_list:0,


2020-Feb-12+14:40:48.868 GURO_SMF02_CS [acsmgr 91702 error] [6/0/11990 <sessmgr:19> smgr_cups_api.c:13448] [callid 055d9926] [software internal system syslog] URR node not found at CP for URR-id: 0x9 received in Usage Report, The length all the lists- urr_list:1, deleted_urr_list:0,
2020-Feb-12+14:40:48.868 GURO_SMF02_CS [acsmgr 91702 error] [6/0/11990 <sessmgr:19> smgr_cups_api.c:13448] [callid 055d9926] [software internal system syslog] URR node not found at CP for URR-id: 0x1b received in Usage Report, The length all the lists- urr_list:1, deleted_urr_list:0,
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