Cisco Bug: CSCvt24700 - Upgrade fails due to non-valid NTP Reference on platformConfig.xml file
May 05, 2020
- Cisco Unified Communications Manager (CallManager)
Known Affected Releases
Symptom: When attempting an upgrade after a server has been restored via "Publisher Node Restoration from Subscriber" the upgrade might fail with the following error on the install logs: Using this machine's address (<IP Address>) as an external NTP server is invalid. The NTP server must literally be an external machine. Unable to migrate /usr/local/platform/conf/platformConfig.xml file. Required. Conditions: Publisher was restored using the "Publisher Node Restoration from Subscriber".
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases