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Cisco Bug: CSCvt24393 - Dialer sets CallResult 21 instead of 13 for SIP Status code 422 and PSTN cause code 100 combination

Last Modified

Apr 13, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

11.6(1) 12.0(1) 12.5(1)

Description (partial)

Based on the "Table 5: Outbound Dialer Call Result for PSTN and status code combinations" for SIP Satus Code=422 and PSTN Cause Code=100 or for SIP Satus Code=482 and PSTN Cause Code=25 it should be set as the Call Result 13, but the dialer set the Call Result 21.

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