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Cisco Bug: CSCvt24294 - Unable to change online plan if original buyer account doesn't exist

Last Modified

Mar 23, 2020

Products (1)

  • Cisco Webex Teams

Known Affected Releases


Description (partial)

Customer is unable to modify account as "Change plan" button is not available at subscription page on Control Hub

Control hub validates that the original user still existed to generate the change order url. If the e-mail has changed and initial buyer is no longer present at CI database, the Change Plan button is not available
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