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Cisco Bug: CSCvt23945 - ENH: CUAC Standard should have more fields in the CSV Files for Synchronization

Last Modified

Mar 10, 2020

Products (1)

  • Cisco Unified Attendant Consoles

Known Affected Releases

11.0(3) 12.0(2) 12.0(3) 12.0(4) 12.0(5) 12.0(6)

Description (partial)

Symptom:
Currently when utilizing the CSV Files for Synchronization the CSV File needs to be of the format:

Last Name, First Name, Telephone Number, Department, User Field 1, User Field 2, Site, Building, Directory URI.
(As per 12.0.4)

Refer (Appendix B2):
 https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cucmac/cuacs/12_0_4/install_admin/CUACS120402GUIDE.pdf


Sync ID, Last Name, First Name, Telephone Number, Department, User Field 1, User Field 2, Site, Building, Directory URI.
(As per 12.0.5 and 12.0.6)

Refer (Appendix B2):
 https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cucmac/cuacs/12_0_5/install_admin/CUACS_IC_120501.pdf

 https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cucmac/cuacs/12_0_6/install_admin/CUACS_IC_120601.pdf

However when you compare it with the fields allowed in CSV Files for Directory Import and Export you see a lot of fields, which could be useful, missing.

CSV Files for Directory Import and Export currently expects the format:

Last Name, First Name, Telephone Number, Note, Group Name, Email, Directory URI, Middle Name, Mobile, Home Phone, Site, Department, Manager, User Field 1, User Field 2.

So fields like  Note, Group Name, Email, Directory URI, Middle Name, Mobile, Home Phone, Manager are not included in it.

This Enhancement Request is to include more of fields like the ones above in the CSV Files for Synchronization for better information.

Conditions:
This Applies to all CUAC Standard versions currently available.
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