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Cisco Bug: CSCvt23930 - Hypervisor stuck 'Offline' in Nodes Page after exiting HX Maintenance Mode

Last Modified

Sep 20, 2020

Products (1)

  • Cisco HyperFlex HX-Series

Known Affected Releases

3.5(2g) 4.0(2a)

Description (partial)

Symptom:
You might see all servers online in the HX Connect dashboard, however one or more servers can show Hypervisor state as 'Offline' in the Nodes page of HX Connect. Furthermore, the 'hxcli node list' command will report the Hypervisor offline as well and requests to enter HX Maintenance Mode will fail.

/var/log/springpath/stMgr.log from the cluster lead SCVM will show WBEM failing to connect:

"[WBEMException: CIM_ERR_FAILED (Unable to connect)]"

Conditions:
This has been seen on standard ESX clusters running 3.5(2g).
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
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