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Cisco Bug: CSCvt22333 - upcoming meetings in desktop app show " We've hit a glitch in connecting to the WebEx service" (CAT

Last Modified

Sep 03, 2020

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases

unspecified

Description (partial)

Symptom:
The customer is unable to see upcoming meetings in his desktop app, he is receiving the following error : We've hit a glitch in connecting to the webex service. Try again later

Webex Site URL: lplfinancial.webex.com
Mac OS: Catalina 10.15.2 and High Sierra. 
Desktop app: version 39.11.2.4
Outlook version: 2016 (16.3.2)

Conditions:
1) Error Messages : We've hit a glitch in connecting to the webex service. Try again later
2) Date and time issue occurred : Since the customer updated his mac to Catalina.
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Bug Details Include

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  • Status
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