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Cisco Bug: CSCvt21947 - 9800 Smart licensing does not establish on standby when HA is formed

Last Modified

Jun 22, 2020

Products (1)

  • Cisco Smart Software Manager satellite

Known Affected Releases

4.11.1

Description (partial)

Symptom:
When two 9800 controllers are in HA pair the primary controller does not transfer the smart licensing information over to the standby unit.  We need to manually failover to the standby and enter a new token from the CSSM portal.  Then after applying the token the controller will register to the portal.

Conditions:
9800 running 16.12.1s
smart licensing
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