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Cisco Bug: CSCvt20720 - ISE: URT: Error occured in upgrading AlarmsFailed to delete alarm:MDM Compliance Polling Disabled

Last Modified

Jun 21, 2020

Products (1)

  • Cisco Identity Services Engine

Known Affected Releases

2.3(0.907)

Description (partial)

Symptom:
Trying to upgrade ISE from 2.3.x to 2.6.

Failed with below error:

Updated old Alarm Id to new Alarm Id for Alarm MDM Compliance Polling Disabled
Updated new alarm rule with configured changes from old alarm rule for alarm MDM Compliance Polling Disabled
Updated old Alarm Id to new Alarm Id for Alarm MDM Compliance Polling Disabled
AuditMessage: 52002: AdminAudit.AdminName=null, AdminAudit.AdminIPAddress=172.28.224.24, AdminAudit.AdminInterface=GUI, AdminAudit.ObjectName=MDM Compliance Polling Disabled, AdminAudit.ObjectType=Alarm, AdminAudit.OperationMessageText=Alarm 'MDM Compliance Polling Disabled' is deleted.
Total number of alarms after insert - 1
Updated old Alarm Id to new Alarm Id for Alarm MDM Compliance Polling Disabled
Error occured in upgrading AlarmsFailed to delete alarm:MDM Compliance Polling Disabled
java.rmi.RemoteException: Failed to delete alarm:MDM Compliance Polling Disabled
	at com.cisco.epm.pap.api.services.persistance.dao.AlarmsDAO.deleteAlarmRule(AlarmsDAO.java:483)
	at com.cisco.epm.pap.api.services.server.alarms.AlarmsImpl.deleteAlarmRule(AlarmsImpl.java:1578)
	at com.cisco.cpm.ups.upgrade.impl.AlarmUpgradeHandler.importData(AlarmUpgradeHandler.java:82)
	at com.cisco.cpm.ups.upgrade.UpgradeHandler.exportAndImport(UpgradeHandler.java:38)
	at com.cisco.cpm.ups.upgrade.UpgradeHandler.execUpgrade(UpgradeHandler.java:29)
	at com.cisco.cpm.ups.upgrade.impl.UPSUpgradeHandler.upgrade(UPSUpgradeHandler.java:158)
	at com.cisco.cpm.infrastructure.upgrade.impl.UpgradeServiceRegistrar.UpgradeServices(UpgradeServiceRegistrar.java:132)
	at com.cisco.cpm.infrastructure.upgrade.impl.UpgradeServiceRegistrar.main(UpgradeServiceRegistrar.java:185)

Retrived the data from Handlercom.cisco.cpm.ups.upgrade.impl.AlarmUpgradeHandler]
com.cisco.cpm.infrastructure.upgrade.api.UpgradeFailureException: com.cisco.cpm.infrastructure.upgrade.api.UpgradeFailureException: Exception occured in Alarms Upgrade
	at com.cisco.cpm.ups.upgrade.UpgradeHandler.exportAndImport(UpgradeHandler.java:41)
	at com.cisco.cpm.ups.upgrade.UpgradeHandler.execUpgrade(UpgradeHandler.java:29)
	at com.cisco.cpm.ups.upgrade.impl.UPSUpgradeHandler.upgrade(UPSUpgradeHandler.java:158)
	at com.cisco.cpm.infrastructure.upgrade.impl.UpgradeServiceRegistrar.UpgradeServices(UpgradeServiceRegistrar.java:132)
	at com.cisco.cpm.infrastructure.upgrade.impl.UpgradeServiceRegistrar.main(UpgradeServiceRegistrar.java:185)
Caused by: com.cisco.cpm.infrastructure.upgrade.api.UpgradeFailureException: Exception occured in Alarms Upgrade
	at com.cisco.cpm.ups.upgrade.impl.AlarmUpgradeHandler.importData(AlarmUpgradeHandler.java:87)
	at com.cisco.cpm.ups.upgrade.UpgradeHandler.exportAndImport(UpgradeHandler.java:38)
	... 4 more
 Error while applying changes in version: 2.5.0.200 class: com.cisco.cpm.ups.upgrade.impl.UPSUpgradeHandler
com.cisco.cpm.infrastructure.upgrade.api.UpgradeFailureException: Failed to upgrade to version 2.5.0.200: com.cisco.cpm.infrastructure.upgrade.api.UpgradeFailureException: Exception occured in Alarms Upgrade
	at com.cisco.cpm.ups.upgrade.impl.UPSUpgradeHandler.upgrade(UPSUpgradeHandler.java:166)
	at com.cisco.cpm.infrastructure.upgrade.impl.UpgradeServiceRegistrar.UpgradeServices(UpgradeServiceRegistrar.java:132)
	at com.cisco.cpm.infrastructure.upgrade.impl.UpgradeServiceRegistrar.main(UpgradeServiceRegistrar.java:185)
ERROR! isedataupgrade.sh FAILED. ISE GLOBAL DATA UPGRADE FAILED

Conditions:
ISE 2.3.x VMs
2 node deployment. 
Ran the latest URT on SAN. 
Made both the nodes standalone and tried - same error.
Looks like a regression of bug: CSCvg58440
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