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Cisco Bug: CSCvt20441 - Hook directory creation failure

Last Modified

Jun 25, 2020

Products (1)

  • Cisco DNA Center

Known Affected Releases

DNAC1.3.3.1

Description (partial)

Symptom:
An upgrade of Cisco DNA Center's system package of an older release to 1.3.3.x may fail with the following error.

System update status:
  Version successfully installed : 1.2.0.1013
  Version currently processed    : 1.3.0.115
    Update phase                 : failed
    Update details               : Downloading hooks to host failed x.x.x.x
    Progress                     : 0%

Conditions:
This was observed upgrading an older system to current releases, particularly if the system and application packages for the older version were not completely upgraded before starting what amounts to a second system package update at the same time.
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