Preview Tool

Cisco Bug: CSCvt20415 - CUC Reset Password CLI is failing to update password for admin due to empty Hashed Credential

Last Modified

Jul 02, 2020

Products (1)

  • Cisco Unity Connection

Known Affected Releases


Description (partial)

Customer not able to reset the Password from admin user using "utils cuc reset password <adminname>"

1> Customer use CLI when they forgot UI password for CUC default admin user 
2> Customer locks the admin user due to wrong credential 
3> Customer want to RESET due to there own internal reasons
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.