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Cisco Bug: CSCvt19771 - UCCX/CloudConnect:Remote agents within specific private IP address space cannot connect to UCCX

Last Modified

Oct 06, 2020

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

12.5(1)

Description (partial)

Symptom:
Remote agents whose systems falls within private IP address subnet 172.17.0.0/16 cannot connect to UCCX server

Conditions:
Remote agents whose systems falls within private IP address subnet 172.17.0.0/16 cannot connect to UCCX server
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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