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Cisco Bug: CSCvt18260 - Prime Infrastructure appliances may show a black screen with error: Probing EDD(edd=off to disable)

Last Modified

Jul 19, 2020

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

3.7(0.0)

Description (partial)

Symptom:
After initially setting up and rebooting, a brand new Prime Infrastructure Generation 2 Physical Appliance may display a black screen with the error: "Probing EDD(edd=off to disable) ok".

Conditions:
This was observed in a brand new device, reloaded with Prime Infrastructure software from the .iso, when the user had chosen option 2 to do the reload, which set the console to be the serial port;  the user expected the console to be on the KVM.
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