Cisco Bug: CSCvt18121 - 8865 Phones video freezing on CMS in side-by-side view
Sep 03, 2020
- Cisco IP Phone 8800 Series
Known Affected Releases
12.5(1)ES10 12.6(1) 12.7(1) 12.8(1)
Symptom: 8865 Phones video freezing on Cisco Meeting Server in side-by-side view Conditions: The issue is observed when there are only 3 total people in the meeting and on video; the issue only happens when the video is displaying on a phone in side-by-side mode; the issue only happens when the firmware is a flavor of 12.X Issue does NOT happen on firmware 11.7.1 on a phone connected to the same switch port as the non-working phone. I do not see this issue on phone-to-phone calls nor do I see the issue with Webex meeting with video.
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