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Cisco Bug: CSCvt17962 - Error When Updating Service Profile Without Changing Directory Profile

Last Modified

Aug 05, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

When updating a Service Profile that does not have the Directory Profile configured, the Password field is set to "****************************************" by default. As a result, if you don't clear the Password field prior to clicking Save, the following error will be returned:

Update failed. Only Username or Password is entered. Please enter the value for both and try again.

Running CUCM or higher.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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