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Cisco Bug: CSCvt17904 - Jabber for iOS should display Mute Button Capabilities when joining via SIP URI

Last Modified

Mar 19, 2020

Products (1)

  • Cisco Jabber for iPhone

Known Affected Releases

12.5(0) 12.5(1) 12.6(0) 12.6(1) 12.6(2) 12.7(0) 12.7(1) 12.7(2) 12.8(0) 12.8(1)

Description (partial)

Symptom:
After joining a Personal Meeting Room (PMR) via SIP URI, the Mute Button is "Grayed out" / "Not Active" and does not recognize any user input when pressed.

The Mute button shortcut " * + 6 " still works and can mute the participants audio.

Conditions:
Cisco Jabber for iOS 12.5
Cisco Jabber for iOS 12.6
Cisco Jabber for iOS 12.7

iPhone 6 - 10 running iOS 12-13.x

Joining Personal Meeting Room (PMR) via SIP URI Dialing
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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