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Cisco Bug: CSCvt16993 - 40.2 webexmgr crash [0001:002C60B2] or [0001:002C5FFB]

Last Modified

Apr 27, 2020

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases

WBS40.2.4

Description (partial)

Symptom:
Since the upgrade to version 40.2.4 Meetings desktop client is crashing while launching a meeting.

The issue is isolated to Windows users MAC users do not experience this issue.

Conditions:
The customer is using Cylance security software
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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