Cisco Bug: CSCvt16372 - Proxy runs out of MALLOC memory and stops accepting connections due to memory pressure errors
Oct 28, 2020
- Cisco IronPort Web Security Appliance Software
Known Affected Releases
11.8.0-414 11.8.0-429 11.8.0-453 12.0.1-334
Symptom: Cisco Web Security Appliance shows below errors when looking at "proxylogs": Warning: PROXY_MISC : - :  Disabling accept handlers due to memory pressure. (4514430976 > 4509715660) Warning: PROX_CONNTRACK : 15139013 :  ERROR: ID=15139013 : TryMoreServers : couldn't reuse private server conn Warning: PROX_CONNTRACK : 4626537 :  killed server 2106 due to inactivity, 0, 120440 Cisco Web Security Appliance shows below errors when looking at "prox_track.log": INFO: MALLOC'ed memory size 4509378176 MMAP'ed memory 4768923648 Conditions: The number of SSL connections on the WSA is less than the maximum number of SSL connections supported by the appliance The number of used cache memory blocks is below 1k. The number of internal memory data structures is below 2k Proxy is notrunning out of chunk memory either.
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