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Cisco Bug: CSCvt16234 - Misleading text when attempting update claims incompatibility and lack of support

Last Modified

May 28, 2020

Products (1)

  • Cisco Firepower 9300 Series

Known Affected Releases

2.3(1.130)

Description (partial)

Symptom:
When upgrading FXOS via chassis manager,  the following text is displayed:

The following applications are not compatible with the new FXOS platform software package. They will not be supported if you proceed with the upgrade.

Security Module -1 asa 9.8.4.15
Please ensure Application configuration is saved.All existing sessions will be terminated and FCM will not be accessible during the process.It may take several minutes.Chassis will reboot after upgrade, please re-login to FCM after upgrade completes.

Selected version 2.7(1.106) will be installed. Do you want to proceed?


This text indicates that the FXOS version is incompatible, which is not true in all cases.

Conditions:
Upgrade via chassis manager.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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