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Cisco Bug: CSCvt15602 - vxc does`t startup due to missing some of dependent dlls in Windows OS

Last Modified

Mar 30, 2020

Products (4)

  • Cisco Jabber Softphone for VDI
  • Cisco Jabber Softphone for VDI - Windows
  • Cisco Jabber Softphone for VDI - Unicon eLux
  • Cisco Jabber Softphone for VDI - ThinPro and Ubuntu

Known Affected Releases

12.7(1)

Description (partial)

Symptom:
1. vxc does`t startup when HVD is connected.
2. phone service down
3. virtual channel fails to open

Conditions:
missing some of dependent dlls in Windows OS
Citrix Receiver 4.9 Cu2
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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