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Cisco Bug: CSCvt15030 - Report Scheduling Issue - Duplicate Reports

Last Modified

Apr 14, 2020

Products (1)

  • Cisco Firepower Management Center

Known Affected Releases

6.2.3

Description (partial)

Symptom:
The successful report
creating pdf Weekly_IDS_Intrusion_Events-20200106120005.pdf ... at /usr/local/sf/lib/perl/5.10.1/SF/Reporting/ReportManager.pm line 638.
Jan  6 12:00:05 FIRESIGHT01 ActionQueueScrape.pl[14967]: done creating pdf. at /usr/local/sf/lib/perl/5.10.1/SF/Reporting/ReportManager.pm line 682.
Jan  6 12:00:05 FIRESIGHT01 ActionQueueScrape.pl[14967]: done createHTMLOrPDFReport. at /usr/local/sf/lib/perl/5.10.1/SF/Reporting/ReportManager.pm line 694.
Jan  6 12:00:05 FIRESIGHT01 ActionQueueScrape.pl[14967]: Subroutine create redefined at /usr/lib/perl5/site_perl/5.10.1/Email/Simple.pm line 148.
Jan  6 12:00:06 FIRESIGHT01 ActionQueueScrape.pl[14967]: END TASK || 132598be-307c-11ea-9fdc-f5ae467980e7 || Generated scheduled Weekly_IDS_Intrusion_Events || View <a href="/events/reports/view.cgi?view_id=318" target="_blank">PDF</a>. || 2
Jan  6 17:45:50 FIRESIGHT01 ActionQueueScrape.pl[14967]: START TASK || 3333d9f4-2389-11ea-ba25-ed83467980e7 || Sync CAPS to e92a295e-3413-11e9-a3b4-8f0d8d7ba9cb || Error inserting remote task || 1444474
Jan  6 17:45:51 FIRESIGHT01 ActionQueueScrape.pl[14967]: RPC failed: Remote::SF::Synchronize::Transaction::requestRemote(e92a295e-3413-11e9-a3b4-8f0d8d7ba9cb)
Jan  6 17:45:51 FIRESIGHT01 ActionQueueScrape.pl[14967]: RPC Request failed at /usr/local/sf/lib/perl/5.10.1/SF/Synchronize/Transaction.pm line 453.
Jan  6 17:45:51 FIRESIGHT01 ActionQueueScrape.pl[14967]: Task failure (3333d9f4-2389-11ea-ba25-ed83467980e7) Sync CAPS to e92a295e-3413-11e9-a3b4-8f0d8d7ba9cb : Error inserting remote task at /usr/local/sf/lib/perl/5.10.1/SF/Synchronize/Transaction.pm line 275.


Non Successful report
creating pdf Weekly_IDS_Intrusion_Events-20200106120005.pdf ... at /usr/local/sf/lib/perl/5.10.1/SF/Reporting/ReportManager.pm line 638.
Jan  6 12:00:05 FIRESIGHT01 ActionQueueScrape.pl[14967]: done creating pdf. at /usr/local/sf/lib/perl/5.10.1/SF/Reporting/ReportManager.pm line 682.
Jan  6 12:00:05 FIRESIGHT01 ActionQueueScrape.pl[14967]: done createHTMLOrPDFReport. at /usr/local/sf/lib/perl/5.10.1/SF/Reporting/ReportManager.pm line 694.
Jan  6 12:00:05 FIRESIGHT01 ActionQueueScrape.pl[14967]: Subroutine create redefined at /usr/lib/perl5/site_perl/5.10.1/Email/Simple.pm line 148.
Jan  6 12:00:06 FIRESIGHT01 ActionQueueScrape.pl[14967]: END TASK || 132598be-307c-11ea-9fdc-f5ae467980e7 || Generated scheduled Weekly_IDS_Intrusion_Events || View <a href="/events/reports/view.cgi?view_id=318" target="_blank">PDF</a>. || 2
Jan  6 17:45:50 FIRESIGHT01 ActionQueueScrape.pl[14967]: START TASK || 3333d9f4-2389-11ea-ba25-ed83467980e7 || Sync CAPS to e92a295e-3413-11e9-a3b4-8f0d8d7ba9cb || Error inserting remote task || 1444474
Jan  6 17:45:51 FIRESIGHT01 ActionQueueScrape.pl[14967]: RPC failed: Remote::SF::Synchronize::Transaction::requestRemote(e92a295e-3413-11e9-a3b4-8f0d8d7ba9cb)
Jan  6 17:45:51 FIRESIGHT01 ActionQueueScrape.pl[14967]: RPC Request failed at /usr/local/sf/lib/perl/5.10.1/SF/Synchronize/Transaction.pm line 453.
Jan  6 17:45:51 FIRESIGHT01 ActionQueueScrape.pl[14967]: Task failure (3333d9f4-2389-11ea-ba25-ed83467980e7) Sync CAPS to e92a295e-3413-11e9-a3b4-8f0d8d7ba9cb : Error inserting remote task at /usr/local/sf/lib/perl/5.10.1/SF/Synchronize/Transaction.pm line 275.


deleted the report and readd  did not fix the issue

- Scheduled task was removed and reconfigured but the issue persists.
- Went to /etc/cron.d and check if there were any tasks duplicated when recreating the scheduled task but there were not task duplicated.

Conditions:
Schedule reporting
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Bug Details Include

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