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Cisco Bug: CSCvt14588 - Android 10 & Cisco Network Setup Assistant with BYOD Flow Broken with Dual SSID

Last Modified

Jun 12, 2020

Products (1)

  • Cisco Identity Services Engine

Known Affected Releases

2.4(0.904)

Description (partial)

Symptom:
BYOD with dual SSID on Android 10 devices seen but not limited to ISE version 2.4 patch11. 
Cisco Network Setup Assistant version 2.2.0.66

Android 10 device using NSA is unable to complete the BYOD flow.
Cisco NSA instructs users at step 3 to click back button displaying from the bottom of the screen. This option is not found on the phone. Furthermore, Android 10 users are not getting the option to swipe down to get notification and select Connect to second SSID network.

Conditions:
Android 10 devices seen but not limited to ISE version 2.4 patch11. 
Cisco Network Setup Assistant version 2.2.0.66
BYOD with dual SSID.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
  • Related Community Discussions
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